One Inbox for Every Customer Conversation
Customers shouldn’t have to chase your business across apps. Neither should your team. Kinetix brings conversations from WhatsApp, email, Messenger, Instagram, Telegram, SMS and more into one WordPress inbox.
John Smith
Channels your team can use today
Only channels that are implemented and working are listed as available. Future channels are marked clearly.
Bring inbound and outbound email into your shared team inbox.
Manage WhatsApp conversations from WordPress.
Messenger
AvailableRespond to Facebook Messenger conversations.
Keep Instagram DMs connected to your customer workflow.
Telegram
AvailableManage Telegram conversations alongside your other channels.
SMS
AvailableSend and receive SMS through supported providers.
LINE
AvailableConnect LINE conversations to your unified inbox.
Viber
AvailableManage Viber conversations from the same workspace.
Bring WeChat conversations into your team inbox.
Live Chat
Coming soonWebsite live chat for visitors — coming soon as another channel in the same inbox.
Built for Teams
Every connected channel feeds the same conversation system — assignment, status, priority and history.
Shared Inbox
Give your team one place to manage customer conversations.
Assign Conversations
Route conversations to the right team member.
Conversation History
Keep the complete customer conversation available to your team.
Status & Priority
Organize conversations and make sure important customers don’t get missed.
Saved Replies
Respond faster to common questions.
Notifications
Know when a customer needs attention.
Documentation
Kinetix Messaging — Channel Setup Guide
Connect email, WhatsApp, Messenger, Instagram, Telegram, SMS, LINE, Viber, and WeChat to one WordPress inbox.
Website Live Chat on the same architecture
Live Chat will be added as another channel — not a separate system. Visitors, WhatsApp, email and social messages will all land in the same inbox, assignment and conversation history.
Plugin Pros ecosystem
Pair Kinetix with StayNexus so hotel guests can reach you on the channels they already use — with room for Live Chat and booking workflows later.
Start with one inbox for every conversation
Get Kinetix Messaging by Ppros free and manage customer conversations from WordPress.